Privacy Policy

Introduction

Welcome to rzyrazy. We are committed to protecting your privacy and handling your personal data with care. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or stay at our hotel.

Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, contact details, and payment information, which you provide when making a reservation or contacting us.
• Booking Information: Including your reservation details, stay preferences, and any special requests.
• Technical Data: Such as your IP address, browser type, and usage data collected through cookies and similar technologies.

How We Use Your Information

We use your information for the following purposes:

• To Process Reservations: To confirm, manage, and fulfill your bookings.
• To Improve Our Services: To understand your preferences and enhance your stay.
• To Communicate With You: To send booking confirmations, updates, and promotional offers if you have opted in.
• To Comply With Legal Obligations: To meet legal and regulatory requirements.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third parties who assist us in operating our website, processing payments, and managing bookings.
• Legal Authorities: When required by law or to protect our rights and property.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing behavior and preferences. You can manage your cookie settings through your browser. For more details, please refer to our Cookie Policy.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correct: Update or correct any inaccurate or incomplete information.
• Delete: Request the deletion of your personal information, subject to certain conditions.
• Object: Opt-out of receiving marketing communications at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [email protected] or +44 070 7767 1962.

10. How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Internet Explorer: https://support.microsoft.com/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.